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Shipping:

We ship all orders from multihigh.com with postnl, the Dutch postal service. We find them to be quite reliable and fairly quick. All packages are shipped with priority international shipping, and as postnl is the Dutch local postal service, your order will also be delivered by your own local postal service. Therefore shipping times can vary depending on the reliability of your postal service.

Below is a rough guide of shipping times for our most popular destinations:

Luxembourg, Denmark, Belgium, France, Germany ...... 2-3 business days
U.K, Sweden, Switzerland, Austria, Ireland ......................2-4 business days
Finland, Norway, Poland ....................................................2-5 business days
Spain, Italy, Portugal, Czech Republic, USA, Israel ....... 3-6 business days
Australia, South Africa, Japan, Brazil .............................. 4-8 business days

All of our shipments are directly from our main warehouse in Amsterdam, Netherlands.

Shipping Rates

Shipping rates vary depending on the size of your order. All lightweight products that can fit through a letter box cost from €3 to €7.95.
The shipping cost for larger items depends on the weight and destination.
The shipping cost is calculated in the shopping cart, so you can see the price of shipping before you proceed with your order.


Returns:

Your satisfaction is guaranteed!

We work with the highest quality manufacturers/suppliers for our products and we exam the product visually before shipping it to our customers and before presenting it in our retail stores.
In any case of dissatisfaction we will always back our products with a 100% full refund return policy, meaning if you open a product and decide that it is not what you wanted we will always accept it back without questions asked.
If the product was already used we will have to know the reasonable reason for returning the item (not working well/broken/defected).
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